Policy

TERMS OF SERVICE

PAYMENTS AND ORDER PROCESS

• No work will be started until payment is clear.

• Suggested Ordering Timeline

• We suggest ordering at least 2 weeks in advance to avoid rush order fees.

TURNAROUND TIME

• Our turnaround time starts when we receive full payment and all necessary information to complete your order.

• Delays in receiving information may result in production delays. Our current average turnaround time is 7-10 business days + shipping.

FINISHING SERVICE

• Each finishing service adds extra time to the turnaround, approximately 2 days per finishing service.

DEADLINE AND RUSH FEE

• If you have a deadline, please inform us when placing your order. A rush fee may apply if there's insufficient time to complete your order under normal circumstances. If you don't advise us of a due date until after your order is paid for and processed, we may not be able to accommodate your request.